OPay customers are panicky over alleged fraudulent withdrawals.
Truetells Nigeria reports that some customers of fintech company, OPay were on Sunday thrown into panicky mode as a video of some people complaining about fraudulent withdrawals surfaced online.
In the video, some agents of OPay stormed the Alender House Office of the company in the Alausa area of Ikeja, to protest what they described as unauthorized withdrawal from their accounts.
According to them, they had been experiencing frequent unauthorized withdrawals from their accounts and they had complained to the company, but nothing was being done.
They also said they had reported the matter to the police to help them in recovering their stolen money.
The video prompted many to be worried about the safety of their money in the digital bank. However, a check on the video shows that it first surfaced online in August 2021, which shows that the event was not recent.
OPay also on Sunday reacted to the video by saying it was old.
However, the company’s clarification came too late for some customers who had out of panic withdrawn all their money from the fintech account to avoid falling victim.
Reacting to the company’s clarification on the video, a customer of OPay identified as Olanrewaju Abdulyekeen, said:
https://x.com/Abdyekeen_Bash/status/1708569585295724601?s=20
Another customer of the bank posted a screenshot of his OPay account showing a balance of N1.48. “I have withdrawn all my money,” he said.
https://x.com/MayorOlunuga15/status/1708561566419808592?s=20
Assuring the customers that the platform is secure and their money safe, OPay in a statement released on Sunday, stated:
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